open a dos command window, type
ping masterjk2.ravensoft.com

it will then tell u what address its using.

If you're using Win2k, or XP, and you don't get the new master IP address, like emorog said, you can type

"ipconfig /flushdns"

in the same DOS box, and then try to ping it again and see if you get the right IP address.  It's because your computer maintains a cache of DNS resolves, and may not update when your DNS server is populated with the new IP address.  Flushing it will force your DNS to look it up.

where do I find the dos window?

As i said in the ohter thread u made:

Quote

A dos window is a window which had a dos command line in it.. called "Command Prompt" in the start menu u can also get one by going to start, run and type cmd

ty

I typed what u said to do and it gave me th ip 63.146.124.53:
now what?

ur dns has updated so if u still cant get a list thats not the problem.

in a dos window type
tracert masterjk2.ravensoft.com
paste ur results here

ok. I can't copy it for some reason..

ok here

C:\WINDOWS>tracert masterjk2.ravensoft.com

Tracing route to avhccpsx07.ravensoft.com [63.146.124.53]
over a maximum of 30 hops:

 1     8 ms     9 ms     9 ms  10.233.176.1
 2     9 ms     9 ms    10 ms  bar02-p1-1.lsanhe4.ca.attbb.net [24.130.2.113]
 3    29 ms    23 ms    10 ms  bar01-d4-0.lsanhe4.ca.attbb.net [24.130.2.243]
 4     8 ms    11 ms    10 ms  bic01-p2-0.lsanhe3.ca.attbb.net [24.130.0.193]
 5     9 ms    39 ms     9 ms  12.119.9.5
 6    11 ms    28 ms    10 ms  tbr2-p012702.la2ca.ip.att.net [12.123.199.241]
 7    12 ms     9 ms    10 ms  ggr1-p370.la2ca.ip.att.net [12.123.28.133]
 8    10 ms    11 ms    13 ms  lax-brdr-01.inet.qwest.net [205.171.1.129]
 9    10 ms    10 ms     8 ms  lax-core-01.inet.qwest.net [205.171.19.37]
10    25 ms    11 ms    12 ms  bur-core-01.inet.qwest.net [205.171.8.43]
11    10 ms    10 ms     9 ms  bur-core-03.inet.qwest.net [205.171.13.6]
12     9 ms    10 ms    11 ms  buc-cntr-02.inet.qwest.net [205.171.13.162]
13    13 ms    11 ms    10 ms  msfc-38.buc.qwest.net [66.77.125.186]
14    12 ms    11 ms    12 ms  66.77.90.228
15    11 ms     9 ms    11 ms  avhccpsx07.ravensoft.com [63.146.124.53]

Trace complete.

C:\WINDOWS>

another one I found,different place


C:\WINDOWS>tracert masterjk2.ravensoft.com

Tracing route to avhccpsx07.ravensoft.com [63.146.124.53]
over a maximum of 30 hops:

 1    11 ms     9 ms    11 ms  10.233.176.1
 2     8 ms    20 ms    28 ms  bar02-p1-1.lsanhe4.ca.attbb.net [24.130.2.113]
 3     8 ms     8 ms    10 ms  bar01-d4-0.lsanhe4.ca.attbb.net [24.130.2.243]
 4     8 ms    12 ms    11 ms  bic01-p2-0.lsanhe3.ca.attbb.net [24.130.0.193]
 5    13 ms     7 ms     9 ms  12.119.9.5
 6    12 ms    10 ms    12 ms  tbr2-p012702.la2ca.ip.att.net [12.123.199.241]
 7    14 ms    12 ms    11 ms  ggr1-p370.la2ca.ip.att.net [12.123.28.133]
 8    12 ms    10 ms     9 ms  lax-brdr-01.inet.qwest.net [205.171.1.129]
 9    18 ms     9 ms    11 ms  lax-core-01.inet.qwest.net [205.171.19.37]
10    10 ms     9 ms    11 ms  bur-core-01.inet.qwest.net [205.171.8.43]
11    12 ms    14 ms    11 ms  bur-core-03.inet.qwest.net [205.171.13.6]
12    10 ms     9 ms    10 ms  buc-cntr-02.inet.qwest.net [205.171.13.162]
13   109 ms   203 ms   208 ms  msfc-38.buc.qwest.net [66.77.125.186]
14    11 ms    10 ms    13 ms  66.77.90.228
15    10 ms    10 ms    21 ms  avhccpsx07.ravensoft.com [63.146.124.53]

Trace complete.

No oviouse signs of any bad hops,

if u bring down the console after getting a new list what does it say?