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Author Topic: Valve Reverses 1200 Accidental VAC Bans for MW2
DemonSeed
General Member
Since: Apr 30, 2009
Posts: 1362
Last: Feb 19, 2018
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Category: General
Posted: Tuesday, Jul. 27, 2010 02:28 am
Valve recently banned 1,200 MW2 players by mistake over the last week. They acknoweldge they were mistakes and have reversed the bans. This is one of the rare occasions that Valve have accidently done this, and its nice to see them acknowledge the mistake.

Here is the letter all the banned players got:

Quote:
Hello,

Recently, your Steam account was erroneously banned from Call of Duty: Modern Warfare 2.

This was our mistake, and I apologize for any frustration or angst it may have caused you.

The problem was that Steam would fail a signature check between the disk version of a DLL and a latent memory version. This was caused by a combination of conditions occurring while Steam was updating the disk image of a game. This wasn't a game-specific mistake. Steam allows us to manage and reverse these erroneous bans (about 12,000 erroneous bans over two weeks).

We have reversed the ban, restoring your access to the game. In addition, we have given you a free copy of Left 4 Dead 2 to give as a gift on Steam, plus a free copy for yourself if you didn't already own the game.



To share your extra copy of Left 4 Dead 2 with a friend, you can 'Manage Gifts and Guest Passes' from the 'Games' Menu in Steam, or visit this article on the Steam Support site for detailed instructions: https://support.steampowered.com/kb_...4502-TPJL-2656.

To access your own copy of Left 4 Dead 2, visit your library of games in Steam. If you didn't already own the game, it will now be listed among your others there, and is available for download immediately.

Regards,
Gabe Newell
President, Valve.


I would emphasis as the letter says, this is not a MW2-specific problem.

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-CoDMapper
General Member
Since: Nov 29, 2009
Posts: 83
Last: Oct 23, 2011
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Level 3
Im a fan of MODSonair
Category: General
Posted: Tuesday, Jul. 27, 2010 04:32 am
That's awesome about the Free Left 4 Dead 2, lol watch some of those people be hackers anyways XD.
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batistablr
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Since: Jul 13, 2005
Posts: 2066
Last: Dec 23, 2015
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Posted: Tuesday, Jul. 27, 2010 04:39 am
Thanks for that DemonSeed, I added it to the news.
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eganwotv
Deactivated Account
Since: May 28, 2007
Posts: 961
Last: Oct 31, 2010
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Level 7
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Posted: Tuesday, Jul. 27, 2010 05:39 am
I wonder what they plan on doing if you already have L4D2.
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batistablr
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Posted: Tuesday, Jul. 27, 2010 05:55 am
vT-Ownage writes...
Quote:
I wonder what they plan on doing if you already have L4D2.


Lucky they even give them a game, or unban them. Valve can legally disable and vac ban you for any reason.

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eganwotv
Deactivated Account
Since: May 28, 2007
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Last: Oct 31, 2010
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Posted: Tuesday, Jul. 27, 2010 06:07 am
batistablr writes...
Quote:
vT-Ownage writes...
Quote:
I wonder what they plan on doing if you already have L4D2.


Lucky they even give them a game, or unban them. Valve can legally disable and vac ban you for any reason.



I think you mis-understood me; I mean if you already have L4D2, will they give you 2 copies to give away?

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batistablr
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Since: Jul 13, 2005
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Last: Dec 23, 2015
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Posted: Tuesday, Jul. 27, 2010 06:33 am
They will only give you a game to gift if you already own Left 4 Dead 2.
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FAFFER
General Member
Since: May 1, 2005
Posts: 647
Last: Sep 17, 2011
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Category: General
Posted: Tuesday, Jul. 27, 2010 09:28 pm
can't moan at that really...

few days break from the killstreak spam and a free half decent game. [lol]
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GeeteeL
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Since: Mar 6, 2010
Posts: 46
Last: Oct 14, 2011
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Level 2
Category: General
Posted: Wednesday, Jul. 28, 2010 05:22 am
Probably because there updating all the old games to make them better witch failed with Counter-Strike 1.6 and Counter-Strike: Source. They need to stop!!
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